# uselectit.com > U-Select-It (USI) makes advanced American vending machines, supporting snack, drink, combo, retail, and food vending needs since 1931. Features include cashless payment, touchscreens, iVend guaranteed delivery, custom configurations, ADA and safety compliance, and two-year warranty with lifetime support. USI is headquartered in Des Moines, IA and has served global vending needs with reliability, innovation, and customer-first service for over 90 years. USI machines feature direct-to-consumer payment, telemetric management tools, and adaptable merchandising; dedicated warranty/service via Vendnet. ## Product Lines - **Snack Vending**: Mercato 4000/5000—36 to 65 selections, up to 528-item capacity in glass-front machines for high-traffic venues, healthy snacks, chips, candy, pastries, and gum. - **Combo Vending**: RC29, Evoke VT3—vend snacks, cold drinks, refrigerated foods in one ADA-compliant unit; up to 36 selections; heated glass and health safety features. - **Beverage Vending**: Multi-format vending for cans, bottles, refrigerated cold drinks with pre-cool, elevator, and high-capacity trays. - **Coffee/Hot Beverage**: Machines with multiple hot drink options for offices, retail, high-footfall venues. - **Custom & Retail**: Solutions for non-food goods, retail items, accessories, supplements, laundry; tray, coil and delivery customization. ## Technology & Features - **Greenlite Cashless Payments**: Accepts credit/debit/mobile/NFC, supports telemetry/inventory, and machine management. - **iVend Guaranteed Delivery**: Ensures every vend delivers product or refunds; reduces complaints. - **Touchscreen Interfaces**: Shopping cart, product info, browsing, and multimedia ads for enhanced engagement. - **ADA Compliance**: Layouts, braille, speech, height compliance for universal access. - **Custom Merchandising**: Special coil/tray configuration, elevator soft delivery, split coils for thin products, custom branding and wraps. ## Warranty & Support - **2-Year Limited Parts Warranty**: All equipment; parts replacement policy, defect coverage under normal indoor use. - **Lifetime Toll-Free Support**: Free phone technical help with manuals, tutorials, video and digital library via Vendnet. - **Global Service Entities**: Worldwide distributor/service network for on-site repair and maintenance. ## Services & Contact - **Financing**: Tailored business start-up and expansion financing options. - **Customer Service**: Toll-free support, email, client portal. - **Tech Library**: Manuals, service videos, FAQs, downloadable guides. - **Warranty Details**: [https://www.uselectit.com/support/warranty/](https://www.uselectit.com/support/warranty/) - **Parts Support**: [https://www.uselectit.com/support/parts-and-technical-support/](https://www.uselectit.com/support/parts-and-technical-support/) - **Company Portal**: [https://www.uselectit.com/customer-portal/](https://www.uselectit.com/customer-portal/) ## Optional - **History & Heritage**: Family-founded, Midwest manufacturing, 90+ years of vending innovation, service, and expansion since 1931.