With a foundation of quality spanning over 85 years, we stand behind our equipment. In fact, our equipment goes through a rigorous QA process at our factory in Des Moines, Iowa in order to provide the highest quality service and reliability for even the most demanding dispensing requirements.
However, we realize that sometimes things happen, and at USI, we want you to know that you are covered. Through Vendnet, USI’s parts / service company, we provide a 2-year manufacturing Limited Parts Warranty to the original purchaser on all equipment. Our Limited Parts Warranty covers any manufacturing defects in the physical goods under normal, indoor use during the warranty period. Under our Limited Parts Warranty, if a part is determined to be defective under normal use and maintenance during the warranty period, Vendnet will send you a replacement part, at no charge.
In addition, if you require on-site support, Vendnet’s worldwide network of full service distributors and service entities are ready to assist you.