Case Study
An entrepreneurial vending, office refreshment and innovative food concept company servicing customers throughout Upstate New York
Servomation utilizes the latest in vending equipment and payment technologies to provide the very best vending experiences.
“Oftentimes, we put in large orders,” said Brian Bruno, President of Servomation Refreshments, Inc. “Not a lot of manufacturers can handle 200, 300, 400 machine orders. U-Select-It meets our deadlines and the machines come in exactly how we expect them to.”
When he first started Servomation Refreshments, Inc., Bruno did not have any allegiances to a manufacturer. It was not until the won some large contracts that the contact was made with U-Select-It. From there Bruno was invited to Des Moines, Iowa to take a tour of the manufacturing plant and see the equipment manufactured.
“I was blown away with the process and how clean it was. The process they go through and some of the quality checks they do on the equipment was really impressive to me,” explained Bruno. “Most impressive to me, however, was how the equipment holds up in the field.”
U-Select-It prides itself in manufacturing its equipment in the United States. When compared to other manufacturers, Bruno noticed one big difference.
“When you compare to other manufacturers that we have in our catalog, we get fewer service calls with USI.”
Bruno is always hiring new drivers for Servomation, so having equipment that is easy to use is important to him.
“Older machines can be cumbersome,” says Bruno. “Newer machines, such as USI’s Evoke models, have the touchscreen capability that is self-explanatory. We are definitely going to continue to expand with that model.”
The three things that are important to Bruno are relationships, integrity and trust.
“USI has always committed and done exactly what they said they were going to do. That means the world to me,” adds Bruno.
Are you searching for a vending machine provider who provides more than just vending equipment? If so, contact U-Select-It today.