Digital Tools from U-Select-It to help manage your business during COVID-19

During these uncertain times, we want to ensure customers that they are still top of mind at U-Select-It. While many adjustments have had to be made throughout our everyday lives, some things still remain the same, including the quality of customer service. While you may have found yourself on hold longer than usual, we want to remind you of the myriad of free digital resources we have available for our customers.

Now is the perfect time to understand your vending machine from top to bottom. We work closely with Vendnet to ensure that you have easy access to parts and service manuals for your vending machine. In fact, you have the ability to download these PDF manuals directly on your tablet or computer, making them available exactly when and where you need them. It makes it simple for you to search for the information you need in order for your machine to operate at its fullest potential.

Along with the PDF parts and service manuals, Vendnet has a video library easily accessible to its customers. You can learn how to load products, how to program your machine and more, right from your phone or tablet. This saves you from having to call the Vendnet support team whenever you have a question. Instead, you simply have to watch the videos to find out what you need to know about your vending machine.

Vending machines never take a day off, so it would not be unusual for you to need a new part for your vending machine. Ordering parts for your vending machine can be done through Vendnet’s eCommerce site. Order everything from filters to fans to clips and even coffee products. Please keep in mind that some parts may not be available and delivery may be slightly delayed due to COVID-19.

U-Select-It has what you need in order for your vending business to run at full function as much as it can during this time. Through the Customer Portal, you have access to photos of our full line of vending equipment, as well as sell sheets and other equipment information. Everything you need is easily accessible, so your vending business can keep running without a hitch.

While seeing your sales manager is not possible right now, due to social distancing recommendations put in place by the Centers for Disease Control and Prevention (CDC), you still have the ability to meet with them to discuss questions you may have. This interaction can be done through a phone call, an email or even via Zoom video meetings. Interacting with people may be a little more difficult now, but that does not mean it is impossible. Your sales managers still want to hear from you and they want you to know that they are here for you during this unprecedented time.

As a customer, you always have quick and easy access to your account balances through the customer portal on This allows you to check your account balances and pay the necessary bills on your vending equipment. You are still able to apply for financing via during this time. 

This time is unprecedented for businesses across the world right now and the vending industry is no different. Use one of U-Select-It’s various digital tools in order for your business to keep running as fluidly as possible. For any additional questions, contact your sales representative or give us a call at 1-800-247-8709.